Question 1

What services does NewVision offer?

Accepted Answer

We specialize in outsourcing services across healthcare, accounting, and IT support. Our solutions streamline operations, cut costs, and boost business efficiency.

Question 2

How can outsourcing benefit my business?

Accepted Answer

Outsourcing allows you to access specialized expertise, reduce operational costs, and focus on core business functions. It’s a flexible solution that can scale with your business needs.

Question 3

How does NewVision ensure data security and confidentiality?

Accepted Answer

We take data security seriously and follow strict protocols with encryption, secure access management, and compliance with relevant data protection regulations, like HIPAA in healthcare and GDPR.

Question 4

How does the outsourcing engagement process work?

Accepted Answer

Our process starts with an initial consultation to understand your requirements. Then we develop a customized plan, agree on the scope, and sign a service level agreement (SLA). We then implement the solution, ensuring ongoing support and regular updates.

Question 5

Can I scale services up or down based on my business needs?

Accepted Answer

Yes, whether you need additional support during peak times or want to reduce services, we can adjust our offering to fit your requirements.

Question 6

What is the minimum contract length?

Accepted Answer

We offer flexible contract terms depending on your business needs. Contact us to discuss contract options, including short-term and long-term engagements.

Question 7

How is billing managed?

Accepted Answer

Billing can be customized to fit your preferences. We offer both fixed-rate and hourly billing options, depending on the type and scope of the services required.

Question 8

What accounting services do you offer?

Accepted Answer

Our accounting outsourcing services include bookkeeping, payroll processing, tax preparation, financial reporting, and more. We tailor our services to meet the needs of both small businesses and large enterprises.

Question 9

How can outsourcing accounting help my business save money?

Accepted Answer

By outsourcing accounting functions, you can avoid hiring in-house staff and reduce overhead costs associated with maintaining an accounting department.

Question 10

Will I have access to my financial data at all times?

Accepted Answer

Yes, we provide secure access to your financial data, ensuring that you can monitor financial activities and reports as needed.

Question 11

What types of healthcare services do you provide?

Accepted Answer

We offer various healthcare outsourcing services, including medical billing and coding, patient data management, revenue cycle management, and administrative support.

Question 12

Are your healthcare outsourcing services HIPAA-compliant?

Accepted Answer

Yes, all our healthcare outsourcing solutions are fully HIPAA-compliant, ensuring patient data confidentiality and security as per industry standards.

Question 13

Can you customize healthcare solutions for my organization’s specific needs?

Accepted Answer

Absolutely. We work closely with you to understand your requirements and customize solutions to fit the unique needs of your healthcare organization.

Question 14

What IT support services do you offer?

Accepted Answer

We provide IT support services, including network management, helpdesk, software/hardware maintenance, cybersecurity, and cloud solutions, ensuring smooth and secure IT operations.

Question 15

Do you provide 24/7 IT support?

Accepted Answer

Yes, our IT support team is available 24/7 to ensure your business operations are uninterrupted. We provide round-the-clock support to resolve issues quickly and efficiently.

Question 16

How does New Vision handle cybersecurity?

Accepted Answer

We implement robust cybersecurity protocols, including regular monitoring, firewall management, malware protection, and compliance with data security standards to keep your system safe.